Collection of Personal Information
While using our services, you consent to us collecting personal information about you in a variety of ways, including through our website, social media platforms, telephone, and email. Our collection of information includes nationality, date of birth, place of birth, and financial details, such as card numbers or bank account numbers, as well as full name, address, phone number, and passport number. We collect personal information from you in order to provide you with the services you have requested. Regardless of whether you use our service or not, we automatically gather certain information when you visit our website. Our servers keep track of your IP address, the date and time you used our services, the operating system you were using, and the language options you choose.
Use of Personal Information
Your personal information is used by Usavisa.ae to contact you for the purpose of confirming your service, communicate updates and provide customer support via messaging modes. By gathering and utilizing personal information, we may also inform you about the services we provide, which you indicate an interest in or which we feel would be beneficial to you. In the event that your request requires the service of a third-party partner or if you request additional services, your contact information may be shared with them. Further, it is used to prevent and investigate fraud, unauthorized access to services, and other illegal activities. Keeping records of customer and user information allows us to comply with applicable legislation and regulations.
Confidentiality of Personal Information
Client information at Usavisa.ae is always secure. We treat all customer information as confidential, and it will not be disclosed to anyone except our suppliers or third parties who are required for the successful completion of services requested by you. To ensure your privacy is protected, we have put in place procedures to prevent any leakage of your personal information. In order to fulfill our business purposes and comply with the law, we keep a record of all the information we collect about our clients for as long as necessary.
Legal Disclosure of Information
Usavisa.ae is required by law, any governmental, law enforcement agency, or legal body, to disclose data to any individual or entity to whom we are obligated by law. When required to comply with legal requirements and/or safeguard our company's rights, personal data may be shared with professional advisers or consultants. Usavisa.ae may use the information you give to process and settle legal disputes, perform regulatory investigations, and comply with legal obligations. Data can be shared with law enforcement to aid their efforts to prevent, detect, and prosecute crimes and fraud. The personal information may be shared with third parties as required by law, to enforce our agreements, to protect the rights or property of others, to prevent or investigate any wrongdoing involving the service, to safeguard the safety of service users, and to protect ourselves against legal liability.
Non-Personal Information Collection and Usage
We also receive information about our clients and even users of our website via non-personal information. This data cannot be directly associated with a particular individual. The website's research, analysis, monitoring, and enhancement efforts are aided by data from this source, which can improve the user experience. Browser information and surfing trends may also be included. These facts have nothing to do with disclosing your true identity and is used to improve the website to provide a more user-friendly experience.
Usavisa.ae may use personal information for marketing purposes. We give our clients the option to get emails from us and more information about our services via email alerts and messages on all of our contact and service forms. If you do not want to receive such advertising and marketing promotions from us, we have an "opt-out" alternative. You have the right to decline out of any marketing or promotional services we provide you through this alternative.
Contests and Surveys
Usavisa.ae conducts occasional giveaways, contests, and surveys in order to reward its users. Promotions like contests, lucky draws, and competitions use relevant information. If a person participates, they must supply specific information, which may be shared with third-party services linked with such programmes. Therefore, your personal information may be accessible to them. The user will not be able to participate in promotional activities if the conditions for submitting requested information are not met. It is entirely up to users whether or not to participate in such promotions, and participation is purely voluntary.
We maintain data accuracy by conducting all transactions on our secure server to prevent unauthorised access to personal information. Our website continues to use firm measures of security to safeguard the information you provide at the best level. To protect your personal information from unauthorized access and misuse, we adhere to appropriate standard safety procedures such as the use of firewalls, encryption, and additional authentication measures to ensure that we do not fall victim to phishing or unsolicited hacking attempts. Information obtained via any means is protected online and offline and are treated as confidential. These are accessible only to authorized personnel who need them to provide the requested service.